Test the connection
Use the Test connection action to verify that Kova can reach your IMAP server using the saved host, port, TLS setting, username, and encrypted secret. Kova records the time and result of the test so you can see whether the inbox is reachable. If the test fails, double-check the IMAP host and port, confirm SSL/TLS is correct for your provider, and verify that your app password or token has not expired.Enable or disable an inbox
The Enabled toggle controls whether an inbox can be assigned to new retailer profiles and whether Kova scans it for orders. Inboxes are enabled by default. When you disable an inbox, existing assignments do not change, but the inbox can no longer be used for new profile creation or order syncing.Edit an inbox
Click Edit on an account to update visible settings such as the nickname, host, port, SSL/TLS, or username. You can also enter a replacement app password or token if your old secret has expired. If you leave the password field blank while editing, Kova preserves the existing encrypted secret and only updates the other fields.Delete an inbox
Click Delete to remove an account from Kova. Deletion is permanent and soft-deleted: Kova immediately destroys the encrypted secret and removes the connection.IMAP requirements by retailer
Some retailers require an enabled IMAP account for account-based profiles:- Target
- Walmart
- Costco
- Sam’s Club
Next steps
- Add a new IMAP account if you need another inbox
- Visit the supported retailers page to see which profiles require IMAP
