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Kova detects and tracks your retailer orders by reading order confirmation and shipping emails directly from the IMAP inboxes you have connected. This gives you a unified view of fulfillment status without relying on retailer APIs or manual spreadsheets. Orders are displayed in the Dashboard with normalized fields such as retailer, item name, order number, order date, fulfillment status, latest IMAP evidence, and total. Canceled orders are excluded from successful-checkout totals automatically.

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Run a manual inbox sync

1

Open Orders

In the Kova Dashboard, navigate to Orders.
2

Start a sync

Click Sync inboxes to begin reconciling order emails from every enabled IMAP connection.
3

Review results

After the sync completes, review the orders list for new or updated entries.

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What the sync scans

  • First sync: Searches up to the prior 180 days of mail.
  • Later syncs: Overlaps the most recent 36 hours to catch delayed messages.
  • IMAP mode: Connections are opened read-only.
  • Storage: Only normalized order fields and email-event metadata are stored. Raw email bodies are never retained.

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Supported retailers

Kova recognizes order emails from the following retailers:
  • Target
  • Walmart
  • Costco
  • Sam’s Club
  • Pokémon Center
For the full list, see Supported Retailers.

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Order states

Kova also runs a daily automatic sync to keep your orders current without manual action.
Order tracking is evidence derived from retailer emails. It is not fetched from a retailer API, and it does not create invoices automatically.